Automate your customer service online

BotCenter allows your company to use chatbots which automatically assist your clients across online chats, social media, emails and mobile message apps.

Greeting message that replies to what the customer is writing in an intelligent way.

Automated replies that respond the customer’s intent and search for possible solutions.

Farewell message that can give options to continue the conversation or drive customers to a human.

Characteristics

Friendly on any device

Your customers will not have problems when scheduling an appointment, ordering food at home, viewing the status of their accounts, etc. using any of your devices.

Multiple digital channels

BotCenter works on Facebook, WhatsApp, Twitter, email, web and mobile chats, and mobile messaging applications.

Flexible and adaptable

BotCenter is versatile enough to adapt to the process of communicational interaction that you desire for your clients.

Integrable with systems

BotCenter can work in conjunction with your systems through webservices, sending and receiving data to offer a more enriching interaction experience to your clients.

Integrable with PostCenter

BotCenter helps in customer service given through PostCenter, allowing your digital service executives to have a partner who streamlines their work. Visit www.postcenter.io for more information.

Custom chatbots

No company is the same as another, so our chatbots are custom to be consistent with the processes of your business and adapted to the style with which you communicate with your clients.

Examples of use

Fast and easy ordering takeaway food with WhatsApp Business

Request information from your bank account with Facebook Messenger

Organise an appointment with your dentist with WhatsApp Business

Offer your clients a better solution to their problems by using a BotCenter chatbot alongside with PostCenter that connects the chatbot to your customer service agents. By doing so, whatever query, that is too complex for your chatbot, can be resolved by an agent in the same chat so that your client does not have the hassle of switching communication channels.

Would you like to get a quote for a chatbot for your company?

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Adress:

  • Huelén 11, oficina 401, Providencia, Santiago, Chile.
  • Av. Miguel Ángel 330, Colonia Residencial La Estancia, Zapopan, Jalisco, Guadalajara, México.

Phone:

(+56) 2 2982 8723 / (+56) 2 2982 8728 (Chile)

(+51) 971 432 903 (Perú)

+52 33 2304 0439 / +52 1 33 3496 3258 (México)

(+506) 8822 0692 (Costa Rica)

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